Narrative
Therapy Dissertation AT A SOUTH
AFRICAN POLICE SERVICE STATION SKIP
TO: CHAPTER TITLE PAGE INTRODUCING THE LANDSCAPE AND EXPERIENCE 1 1.1 EXPECTATIONS OF RESPECTFUL POLICE PRACTICE 1 1.2 FACING THE SHAME OF THE PAST 4 1.3 RESEARCH AIMS 13 1.4 RESEARCH METHODOLOGY 14 1.4.1 Qualitative research: Selecting a paradigm and
epistemology 15 1.4.2 Qualitative research methods 15 1.4.2.1 Multiple reflexive conversations 15 1.4.2.2 Qualitative research interviews 16 1.4.2.3 Using story as metaphor 17 1.4.2.4 A brief word about narrative therapy as
praxis 17 1.5 THEORETICAL UNDERPINNINGS 18 1.6 THE CONTEXT OF THE STUDY 20 1.6.1 The police station 20 1.6.2 The participants 20 1.6.2.1 Meeting the members 20 1.6.2.2 The officers 22 1.6.3 The process 22 1.6.4 The individual and group conversations 24 1.6.5 Critical incident debriefing 25 1.7 CHAPTER OUTLINE 25 PARADIGMS, PRACTICES AND NARRATIVE PASTORAL
THERAPY 26 2.1 INTRODUCING PRADIGMS AND PRACTICES 26 2.2 THINKING THROUGH THEORY 27 2.2.1 Postmodern discourse 27 2.2.2 Social construction discourse 30 2.3 THE PRACTICAL THEOLOGICAL DISCOURSE 32 2.3.1 Pastoral care 33 2.4 A NARRATIVE APPROACH TO PASTORAL THERAPY 36 2.4.1 Externalising problems 38 2.4.2 Using questions to undo problem stories 40 2.4.3 Sensitivity to the role of gender 41 2.5 EMANCIPATORY ACTION RESEARCH 42 2.6 POSITIONING THE THERAPIST-RESEARCHER 43 2.6.1 Psychiatric nursing 43 2.6.2 Prophetic pastoral therapist 2.7 THERAPY-AS-RESEARCH 45 CO-CONSTRUCTING A COLLAGE OF PREFERRED REALITIES
IN THE FACE OF STRESS 47 3.1 COLLAPSING CRISIS: WORKING TOWARDS A NEW
COLLAGE 47 3.2 BRIEF HISTORICAL OVERVIEW OF STRESS
DISORDERS 49 3.3 POSTTRAUMATIC STRESS DISORDER 49 3.4 SECONDARY STRESS DISORDER: COMPASSION
FATIGUE 50 3.5 CRITICAL INCIDENTS AND SUB-CRITICAL
INCIDENTS 52 3.5.1 Death and/or suicide of a fellow officer 53 3.5.2 Serious injury to a fellow officer 53 3.5.3 Serious multiple-casualty
incidents/accidents 54 3.5.4 Traumatic deaths involving children 54 3.5.5 Events that attract excessive media interest and
public scrutiny 54 3.5.6 Events involving victims known to the
officer 54 3.5.7 Exposure to infectious diseases 55 3.5.8 Litigation, charging commission or omissions 55 3.5.9 Events that have an unusually powerful impact on
an officer 55 3.5.10 Other stressors 55 3.5.11 Debriefing 56 3.6 THREE PERSONAL STORIES 57 3.6.1 Procrastination 57 3.6.2 Personal Problems, Rejection, Prejudice and The
Tough Guy Subculture 60 3.6.3 Alcohol Abuse, Depression and Loneliness 62 3.7 A GROUP SESSION 67 3.8 THERAPEUTIC LETTERS AND RESPONSES 68 3.9 DEVELOPING AN ALTERNATIVE STORY OF HOPE 71 3.10 NARRATIVE PASTORAL PRACTICES 74 3.10.1 Recognising the ruins 74 3.10.2 Rebuilding the ruins 76 3.11 CONCLUSION 79 HOLDING UP THE MIRROR OF HOPE 81 4.1 INTRODUCTION 81 4.2 RACISM IN A PSYCHIATRIC CLINIC 84 4.3 DISCOVERING RACIALLY INSPIRED PROBLEMS AT THE
POLICE STATION 87 4.4 RACISM AT WORK AT THE POLICE STATION 89 4.5 LITERACY AND TRAINING 92 4.6 PROBLEMS MANAGING PEOPLE? 93 4.7 RACIAL INCIDENTS 94 4.8 THREE MOMENTS OF RACISM 95 4.8.1 Essentialist racism 96 4.8.2 Moments of colour- and power-evasiveness 98 4.8.3 A third moment of racism: race-cognizance 103 4.9 NARRATIVE PASTORAL PRACTICES: LOOKING IN THE
MIRROR 104 4.9.1 Negativity and the morale survey 105 4.9.2 Questioning racism 107 4.9.3 Responses to the questionnaire 108 4.9.3.1 Anger and grief 108 4.9.3.2 Powerlessness 110 4.9.3.3 Isolation and feelings of separation 111 4.10 NARRATIVES FROM GROUPS AND INDIVIDUAL
SESSIONS 113 4.10.1 Naming the injustice 114 4.10.2 Externalising the problem 117 4.10.3 Taking steps of resistance to racism 119 4.10.4 Developing respectful practices 120 4.10.5 Re-authoring an identity of respect 121 4.10.6 Summarising therapy letters as part of the
re-authoring process 124 4.11 NARRATIVE THERAPY-AS-RESEARCH AS ETHICAL
PASTORAL PRACTICE 125 4.12 CONCLUSION 130 REFLECTIONS 132 5.1 INTRODUCTION 132 5.2 LOOKING BACK ON THE PROCESS OF
THERAPY-AS-RESEARCH 133 5.3 REFLECTING ON OUR WAYS OF WORKING 133 5.3.1 Confidentiality 134 5.3.2 Accountability 135 5.3.2.1 Reflection from a previously disadvantaged
pastoral therapist 136 5.3.2.2 Consent 140 5.3.2.3 Sharing power and knowledge 5.3.2.4 Transparency and trust 141 5.4 COLLECTING STORIES AND CHALLENGING DOMINANT
DISCOURSES 143 5.4.1 Conflict 144 5.4.2 Alcohol Abuse, 'The Tough Guy', homophobia and
liberating spiritual talk 146 5.4.3 Power abuse 147 5.5 THE RESEARCH: SOME REFLECTIONS 149 5.5.1 Reflecting on the usefulness and limitations of
a qualitative research paradigm 141150 5.5.2 The self of the therapist-researcher 151 5.5.3 Reflecting on the theoretical underpinnings of
this study 152 5.6 REFLECTING ON THE PROCESS OF DATA
CONSTRUCTION 154 5.7 REFLECTING ON PRACTICAL THEOLOGY AND PASTORAL
THERAPY 155 5.8 RECOMMENDATIONS FOR FUTURE RESEARCH 156 APPENDICES 167 Appendix A: South African Police Service Code of conduct South African Police Service Mission and
Values Appendix B: Reports on police stress and suicide Appendix C: Monthly bulletin of crime statistics 4/2000 Appendix D: Informed consent Appendix E: Narrative questions used in critical and
sub-critical incident debriefing (Fay 1999) Appendix F: Therapeutic documents Narrative questionnaire: Questioning Racism LIST OF TABLES Table 3.1: First group session &endash; Responses and theory
DECONSTRUCTING
SECONDARY TRAUMA AND RACISM
2001
A
Dissertation by JO VILJOEN
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